Motor Claims Advisor - Melbourne at Zurich Insurance Group

The Opportunity

Are you the kind of person who thrives on providing customers with an exceptional service? Do you enjoy working as part of a friendly team in a fast-paced environment? Would you like to build on your existing motor claims assessment experience and be part of a national team? A role as a Motor Claims Advisor could be the role for you!
As one of the world’s leading insurers and a brand that people trust, we are committed to paying claims as promptly, fairly, and transparently as possible. This approach has helped us achieve a well-earned reputation for our superior claims service. Join our high performing technical Motor Claims team and challenge yourself to provide our customers with an outstanding service as you manage the claims process in a sensitive and professional way. You will be able to draw on your experience with motor claims, as well your understanding of end-to-end claims management.

The Role


In this role you will be responsible for your own portfolio of complex claims; always exceeding our customers’ expectations by providing prompt and technically accurate claims management. You will enjoy working autonomously to manage complex motor claims as you leverage your thorough understanding of the relevant legislations and guidelines. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority. Prior Motor Claims experience is a prerequisite for the role, as we are looking for an individual who can really hit the ground running.
As you make a difference and have real impact on business outcomes, you will feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

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