Sales Operations Co-ordinator (Part-Time, Job-Share and Full-Time) at Zurich Insurance Group


Sales Operations Co-ordinator (Part-Time, Job-Share and Full-Time)

Location: Swindon (Hybrid working)

Closing date for applications: 3rd August 2022
We’re the #1 best place to work in the insurance industry!
We’re delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK’s Best Places to Work in 2022 and the only UK insurer to make the list. The Employee’s Choice award recognises employers that shine brightest according to those who know a company best – the employees.

The opportunity

Zurich’s Protection Sales team are going through an exciting period of growth and as a result we are looking for a sales support/coordinator to join our team. In this varied and dynamic role, you will help shape and develop the operational direction of the UK Protection Sales team.
Whilst this is not an external customer facing role, you will be part of a team supporting the Protection Consultants in delivering for our extensive Adviser customer base.
This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

What will you be doing?

Well, you can expect no two days to be the same. You’ll be working with your team and the wider Zurich Protection Distribution Team daily. You will provide a standout service experience for customers and stakeholders and be responsible for delivering quality and timely solutions for them.
Some of your responsibilities include:
  • Organise information according to procedures by filing, data entry, checking/matching data, etc. to ensure accurate records are maintained on a day-to-day basis.
  • Follow procedures to ensure adherence to the company's Business Continuity and compliance policies.
  • Support managers in collation of team level MI to support team objectives.
  • Organisation of intermediary webinars & events, e.g. Product Webinar programmes, workshops
  • Organisation of internal meetings and events, e.g. team meetings, training
  • Secretarial support, including diary management, hotel and travel arrangements, booking meetings
  • Work with manager/team to manage, expenses and invoices appropriately on a monthly basis
  • Work with manager to deliver team governance, compliance and Competency Development Framework requirements.

What are we looking for?

  • Strong Office365 skills, especially Excel and PowerPoint.
  • Ability to priorities own workload.
  • Previous experience in sales support and/or supporting business operations within a fast-moving environment desirable but not essential.
  • Team player and good communication skills are key.
  • Ability to work under pressure.

It doesn’t matter if you haven’t worked in Insurance or Financial Services before, what we really need is a willingness to learn and to contribute. Some experience in a similar role would be beneficial, but not essential. What we really need are your strengths; problem resolution, organisation and working across numerous tasks simultaneously. You are a self-starter who enjoys working with others, engender enthusiasm every day and bring fresh thinking to our ambitious growth plans.
In this role, communication will be key. You should be comfortable making decisions using both data and your own judgement to provide the best outcomes for Zurich and our customers, as this is what is most important to us.
We’d like you to be happy to challenge processes and decisions using your attention to detail. You’ll naturally adapt your style to different workloads and pressures and be able to think on your feet.

What will you get in return?

As well as a competitive salary, we also offer an excellent lifestyle benefits package which includes:
  • Annual company bonus
  • Private medical insurance
  • 12% company pension contribution (employee contribution optional)
  • 25 days holiday plus an additional 3 volunteering days
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership,
  • Free flu jab
  • Discounted gadget insurance

At Zurich we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at interview about the flexibility you may need.

Who we are

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.
You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

Further information

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.
Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.
We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.
We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

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