Service Continuity Associate/Specialist Job at SAP

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Service Continuity Associate/Specialist Job

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Date: Feb 11, 2019
City:Walldorf/St. Leon-Rot, BW, DE
Company: SAP
Requisition ID: 208350
Work Area: Corporate Operations
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The Service Continuity Team is part of the Security Compliance Office (SCO). The SCO is part of the SAP Global Security organization within the Finance & Administration board area.
The SAP Service Continuity framework enables us to respond and adapt rapidly to threats posed against
our company. Within this framework, disaster recovery, IT Service Continuity and process continuity activities are triggered by the loss or absence of normal business process structures and are supported by situation intelligence and security activities. This allows us to prepare and protect our workforce and enable continuity in critical decision making.
In our Service Continuity team, we are looking for an Early Talent supporting activities connected to Service Continuity in assigned region. These activities will be done in close alignment with SAP’s Cloud Operating units, and Cloud Compliance Office to continuously improve the security and compliance level for SAP and SAP’s customers globally.
This individual is expected to have a high level of attention to detail, plus an interest in compliance & security management as well as auditing.


  • Support creation of Disaster Recovery Content on Wiki, Jam Page and Cloud Trust Center
  • Conduct training / knowledge-sharing for Internal Auditors
  • Support Common Standard and Related Policy Statements for Service Continuity
  • Handle Audit and Customer Requests (local, regional, SOC, ISO)
  • In preparation for audit cycle, contact Process Continuity Plan (PCP) owners and initiate annual updates
  • Review plans for completeness and accuracy
  • Consolidate open findings from the SAP internal reviews before the external audit cycle begins
  • Track and collect outstanding PCP plans and test evidences
  • Follow-up on mitigations on audit findings
  • Onboard PC Facilitators and support document owners with plan updates
  • Conduct Continuity Governance Tasks
  • Be local Service Continuity Management team interface for all regional stakeholders (e.g., SAP business units & Cloud LoBs)
  • Participate in regional crisis simulations / exercises to understand resilience capabilities
  • Support PCP Template Improvement and Evolution to Business Continuity Management Tool
  • Support in maintaining Corporate Continuity Strategy and Client Disclosure Document
  • Support in managing process continuity activities for global business units

  • Bachelor degree must, Master a plus, international degrees preferred
  • Ability and willingness to gain quickly good understanding for Service Continuity as well as Disaster Recovery
  • Very good communication skills
  • Ability to keep a cool head during critical and challenging situations
  • Fluency in English and German language required, further languages preferred
  • Solution-oriented working mentality
  • Established SAP network as well as established contacts to relevant stakeholder providers/networks is a plus


This is an entry-level job for recent or upcoming graduates with 0-2 years working experience via internships or in similar role in a multinational company preferred. Experience with international assignments in previous jobs or as student required.


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:
Successful candidates might be required to undergo a background verification with an external vendor.
Job Segment: ERP, SAP, Cloud, Testing, Technology, Entry Level
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